7:20 p.m. Last sun · 2° up
Questions, answered
The things people ask most often, grouped by when they tend to come up: before the first spin, once the coins are moving, and later on.
7:46 p.m. Alpenglow
Before you play
What is Reel Afterglow?
A free social casino with four games of our own: a five-reel slot, European roulette, a 24-segment wheel and Jacks or Better draw poker. Everything is played with Dusk Coins, a free virtual currency, purely for entertainment.
Who can play?
Adults aged 19 or older. The legal age for gaming is 18 in Alberta, Manitoba and Quebec, but we keep one rule for everyone: 19+. This English-language site is not directed at residents of Quebec.
Do I need to sign up or download anything?
No. There are no accounts and nothing to install. The games run in any modern browser on a phone, tablet or computer.
Why does the game ask my age?
The first time you press Spin or Deal, a short line inside the game panel asks you to confirm you are 19 or older. Your answer is remembered on this device. If you say you are under 19, the games stay closed for that visit.
7:58 p.m. Civil twilight
Dusk Coins
How do I get Dusk Coins?
You already have them. Every new player starts with 5,000, and the refill button in any game tops you back up to 5,000 whenever your balance is lower. It works as often as you like.
Can I buy more Dusk Coins?
No. There are no in-app purchases on Reel Afterglow, and no paid extras of any kind. If anyone ever offers to sell you Dusk Coins, it isn't us.
Are Dusk Coins worth anything?
No. Dusk Coins have no cash value. They cannot be withdrawn, sold, transferred to another player or exchanged for money, goods or prizes. They exist only so the games have something to count.
Is this gambling?
No. Reel Afterglow does not offer real-money gambling or any chance to win real money or prizes. Nothing you do here costs money, and nothing you collect leaves the games.
8:20 p.m. Blue hour
The games
Are the results random?
Yes. Each spin, deal or draw uses your browser's random number generator and is simulated for entertainment. Previous results have no effect on the next one, and there is no system that changes the odds.
Why did my balance reset?
Your balance lives in your browser's local storage. Clearing your browsing data, using a private window or switching to another device or browser starts you again at 5,000.
Can I play on my phone?
Yes. Every game is built for touch screens as well as a mouse and keyboard, and works in portrait on phones as narrow as 360 pixels. Turning the phone sideways gives the roulette table a little more room.
Something looks broken. What should I do?
Reload the page first; your balance is saved. If it keeps happening, email hello@reelafterglow.com with the game, your device and browser, and what you saw.
8:44 p.m. First stars
Your data, your limits
What do you know about me?
Almost nothing. We have no accounts, so we hold no names, passwords or payment details. Game data stays on your device. Our hosting provider keeps short-lived security logs, and if you email us we have your message. The privacy notice has the detail.
Can I set a time limit?
Yes. On the responsible play page you can choose a reality-check reminder every 15, 30 or 60 minutes, or close all the games for an hour, a day or a week.
Where can I get help with gambling?
If gambling for money is causing problems for you or someone you care about, call ConnexOntario on 1-866-531-2600. It is free, confidential and open 24 hours a day. Our responsible play page lists more support services across Canada.